Notes from talk with O2 exec on iPhone 3G

These are notes from a few minutes I spent with Dominic Hulewicz, O2’s Head of Converged Services, this afternoon.

These notes are likely to become a story somewhere, but I needed to perform a memory dump, and chill out a little bit. I thought I’d put these notes here, in case they are of interest to anyone. It’s not edited, put in context, and based on memory (so if Dominic reads this and I’ve made an error, do let me know).

“I had never used an Apple product and I’ve been in the mobile and IT industry since 1994. I always chose something different – I had an iRiver, not an iPod, but I very quickly took to this (iPhone). I converted to the Mac from Windows.”

“We have debugging tools, I had a MacBook at work for that. One day I took it home, my wife loved it, we ended up buying one. Now it seems like I do everything in Apple.”

“Palm almost pulled off sync, but this just works. The Push email, for example – I get my email on my iPhone 20-seconds before it arrives on my desktop.”

“Over-the-air ActiveSync is really good. I’m impressed by the functionality and speed of it.”

“I’m a long-time BlackBerry user. That is now consigned to the draw. I’ve been using my iPhone for everything since we got iPhone Software 2.0”

“The way in which all the applications talk to each other has always been a problem (using other smartphone platforms. This (iPhone) is much better.”

The O2 executive hadn’t heard about the locked iPhone problem which emerged late Friday. He would not comment on this morning’s in-store problems, beyond pointing out:

“We’re seeing phenomenal demand. I was staggered.”

[The demand is coming from all areas]

“We have people who were early adopters of the iPhone; now we also have demand from the corporate market” – they like that they can switch off the apps they don’t want run on their network. [That last part is complete paraphrase, and could be inaccurate].

Hulewicz also noted that the price discount had bought in a new element of the market, price conscious shoppers. Meanwhile the introduction of the Apps has also bought in the kind of tech fans who like to personalise their product, create or modify applications and so on. I think by this he meant the modern day equivalent types as the members of the Home Brew Computer Club.

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