Comments on: New iTunes update munches store credit – warning

By: Marcellus Night

Marcellus Night — Sun, 02 May 2010 19:57:34 +0000

Hello! Just had to chime in. I truly was impressed by your opinion. Keep up the awesome work.

By: Dean

Dean — Thu, 28 May 2009 06:48:34 +0000

Mine has just done this and i have lost £70 store credit on the UK store and just over $700 on the us store so a lot of money, going to give it until the end of the day and then i will be contacting apple and if nothing is done i will be taking them to court for my money back.

By: D der Marel

D der Marel — Thu, 19 Mar 2009 10:42:39 +0000

My T-Mobile Iphone 3g is unlocked (costs only 60 euro). Done by T-Mobile. There is a Dutch link: http://www.iphoneclub.nl/14130/tip-legaal-je-iphone-simlockvrij-maken-door-t-mobile/ , maybe you can put on the automatic translation for this page. I think it’s also possible in other countries… I don’t have my authorization problem anymore. After the unlock through itunes (done by itunes and t-mobile). The Iphone works more smoothly….. Questions ??? Just ask with a reply and I will answer if I can.
Regards…… Dirk

By: Eapoe

Eapoe — Wed, 18 Mar 2009 15:26:30 +0000

I think I have a crucial question… “how does ITUNES or APPLE recognizes your computer”. I’m trying to change my computer so I can start all over again with itnes and the never ending loop.

Anybody a clue ?

By: D der Marel

D der Marel — Tue, 17 Mar 2009 23:18:13 +0000

I’m looking forward for an update. I bought several apps but I can’t add them on the iphone because of the never ending loop. No matter what I tried. I even removed everything from my comp. Even in the config of vista. No word found of “itunes” “apple” or “iphone”. Reinstalled everthing… for a few minutes it was working and DZZZZZZZZZZINGGGG the loop started……… oh my…

By: Lyss

Lyss — Mon, 02 Feb 2009 01:56:19 +0000

Okay mines back! nahh, the deauthorize computer thing didn’t work for me, but it came back, so I’m happy now. Just takes a while, and persistence.

By: Elijah

Elijah — Sun, 01 Feb 2009 06:50:16 +0000

For those who are still trying to get back their credit, do what Matt did.

Go to Deauthorize computer, close itunes, wait a minute, then authorize computer.

That worked for me. Hopefully it will work for you as well.

By: Walrus

Walrus — Sun, 01 Feb 2009 02:10:52 +0000

Just log out, give it a few hours, then log back in. That’s what I did.

By: Walrus

Walrus — Sun, 01 Feb 2009 02:09:58 +0000

Just log out, give it a few hours, then log back in. That’s what I did.

By: matt

matt — Sat, 31 Jan 2009 23:44:07 +0000

doesn’t work for me yet

By: Abby

Abby — Sat, 31 Jan 2009 22:23:13 +0000

okay, so two minutes ago it started working. i logged out, then stayed logged out for about 5 minutes. finally, i logged back in.
good luck (:

By: Lyss

Lyss — Sat, 31 Jan 2009 22:11:33 +0000

Yes, I use gift cards, because I dont like using a credit card, and it’s my mom’s not mine. I’m only 14, so I depend on my giftcards. but frusterating is the wrong word entirely! There isn’t a word for this. Some of that money is my dad’s, not mine, and I don’t want to tell my him, he’ll think I spent it all!

By: Abby

Abby — Sat, 31 Jan 2009 22:06:22 +0000

Yeah, same problem. I use gift cars too.
I restarted my computer,signed in and out, everything, but nothing worked.

By: Lyss

Lyss — Sat, 31 Jan 2009 22:04:20 +0000

Okay, same problem. All of my iTunes credit is gone. poof. it was there last night and earilier today. What’s the problem, and what on earth could be causing it?! And better question: What is Apple going to do about it. This is serious, and they fail to understand the support emails I keep sending them!! Where is our money going, and will we ever get it back?! I have tried all of the suggestions, and none work! I am very ticked off with Apple, this istn’t teh first problem I’ve had with them. This is really serious! People are losing huge amounts of credit!

By: me

me — Sat, 31 Jan 2009 21:57:47 +0000

ok I had a gift card, sorry I forgot to mention that. I’m not sure if it will work the same way for the credit card

By: me

me — Sat, 31 Jan 2009 21:56:41 +0000

It may take a few times, but it eventually worked for me that is. Don’t give up! : )

By: Doug

Doug — Sat, 31 Jan 2009 21:40:56 +0000

I have the same issue as Matt (1/31/09, 7:45 pm). Wasn’t trying to buy with store credit but with a credit card. Frustrating. Maybe this is a sign that I shouldn’t be spending my money on iTunes. Can you say, Pandora?

By: Matt

Matt — Sat, 31 Jan 2009 19:45:02 +0000

I just not got the error message but I don’t have any store credit I’ve been using my credit card and when I switch to a different form of payment like it suggests it still doesn’t work.

By: Matt

Matt — Sat, 31 Jan 2009 18:41:41 +0000

After many weeks and feeble attempts at signing in/out, close, start, restart, etc., I tried deauthroizing my computer, then closed iTunes. Started it back up, re-authorized and now everything works and my credit is there…

THanks

By: Kevin

Kevin — Sat, 17 Jan 2009 00:44:44 +0000

Same thing i have $20 from a itunes card and now there all gone what should i do…. and is itunes going to help us…